Mick Jagger and Dairy Queen
Going to the Dairy Queen was a big event for my wife, Susan and her siblings. Their family of six would pack into the Chevy Caprice Classic station wagon, drive around St. Paul and look at all of the large [...]
Tom, Dick and Harry
Being a postal employee his entire career, my Dad instilled in all of us kids a deep respect for the United States Postal Service. That deep-seated pride has been tested at times standing in line for twenty minutes as one [...]
Own It. Fix It.
I admire people who take action on a problem versus blaming others or tossing it to someone else. Don Ness, the former mayor of Duluth, MN shared the matra “Own it-Fix it” with his team every day. I wish the [...]
Exceptional Nice Bike Hotel Experience
In the speaking profession, I spend roughly 100 nights a year in hotels. I have a soft spot in my heart for the housekeeping professionals who clean on average 15 rooms a day. I was blown away by all the [...]
Never Forget A Friend Follow Up
“Nice Bike” is about acknowledging others by being fully present, honoring others by creating memorable experiences and connecting with others by making it personal. No one does it better than my friend, Bonnie Blackman. Bonnie is one of the top [...]
The Value of Connecting
“Nice Bike…” is the metaphor I share on how we interact with others by acknowledging, honoring and connecting. I love hearing stories from audience members and clients as they share their “Nice Bike” experience. Here is a great one from [...]
Make a Difference in the Lives of Clients, Coworkers, Family and Friends
Quite by accident, I stumbled onto the Harley-Davidson company’s 100th-year-anniversary celebration in Milwaukee, Wisconsin. I flew from my home in Minneapolis to Milwaukee for a speaking engagement. Once I landed, I rented a Ford Taurus beige car for my trip. [...]
Leadership Lessons from the Principal at Hopkins High School
What leadership lessons can businesses learn from a world-class public high school? As a speaker, having had a foot in both worlds - education and business, there are some valuable lessons that business leaders can learn from top performing schools [...]
Nice Bike Lessons from Shinjuku Station
Jeff Gunderson wrote a great story about on the effect Nice Bike had on his honeymoon in Japan! After my bride Susie and I read it, we absolutely loved it and knew we had to share. I remember Madeline, Jeff’s [...]