Leaders Make the Walk

Everything I learned about leadership, I learned in high school. The first part of my speaking career was spent as a motivational speaker for high school students. I spoke in over 3500 high schools about making the most out of [...]

Hot, Clean, Showers Earn the Return

How do you build a business from one gas station in 1958 into the largest operator of travel centers in North America with more than 750 locations and the 14th largest privately held company with annual revenue of more than [...]

Eggs Over Easy to Create Engagement

My bride, Susie and I enjoy traveling for speaking engagements to one of our absolute favorite cities, “The Big Easy” New Orleans. It is real, it’s authentic. It is like no other city. The food, the people, the music, the [...]

Ask the Right Questions to Get the Right Answers

In the restaurant industry, they refer to it as “Two minutes or two bites”. That is when the server circles back to the guest and asks, “How is your meal?” I have made a point of listening to my fellow [...]

Happy Halloween! A Witch’s Welcome

Acknowledging is stepping out, honoring someone with what’s important to them, and creating a connection. One of my favorite examples of this occurred at one of our Halloween celebrations in our home. My wife, Sue, and I love Halloween. We do it big. We [...]

The 10-hour Family Car Ride from . . . Heaven.

One of the core elements of my Nice Bike principle is to acknowledge – which means that you must be present to win. I encourage my audience members to be present with their family, especially their parents. Ask your parents [...]

2019-05-03T00:26:44-05:00By |Categories: Acknowledging, Connecting|0 Comments

How Thanking Veterans Can Become a Great Tradition

One day, I was catching a flight out of the Meadows Field Airport in Bakersfield, California. As I pulled up to the airport, I noticed a crowd of hundreds of people, news cameras, a fire truck with a huge American [...]

2017-05-18T21:06:38-05:00By |Categories: Acknowledging, Connecting, Honoring|1 Comment