The Wealthy Ways Show on Sirius XM with Dr. Willie Jolley

I had the pleasure to be a guest on the recent The Wealthy Ways Show with host Dr. Willie Jolley whose motivational messages help you to be healthy, wealthy, and wise. I invite you to tune into our interview here, [...]

Connie Awards in Buffalo, WY

It’s always great to walk into a business and see an award on the wall for outstanding service.  However, I was blown away when I checked into the Hampton Inn in Buffalo, WY.  In the display case off the lobby [...]

Never Forget A Friend Follow Up

“Nice Bike” is about acknowledging others by being fully present, honoring others by creating memorable experiences and connecting with others by making it personal.  No one does it better than my friend, Bonnie Blackman. Bonnie is one of the top [...]

Relevant Leadership Podcast with Ty Bennett

Ty Bennett is an insightful new voice and author who believes "Partnership is the New Leadership." His core message revolves around the importance of leaders inspiring others through partnership, communication, and connection. I was honored when Ty reached out to [...]

Leadership Lessons from the Principal at Hopkins High School

What leadership lessons can businesses learn from a world-class public high school? As a speaker, having had a foot in both worlds - education and business, there are some valuable lessons that business leaders can learn from top performing schools [...]

Making Connections One Guest at a Time

You can learn great lessons on creating memorable guest experiences if you just keep your radar up and apply it to your business. I know I did when I met Keith, the room service attendant at the Green Valley Hotel [...]

Break the Glaze

Something has happened to us.  I witness it almost every day; people mindlessly glazing at each other as if we are interacting with a vending machine. Case in point, I walk into a fast food restaurant and watch the interaction [...]

Own it. Solve it.

Great leaders in business, education, the military or government create a culture of connections that inspire people to grow.  When team members feel truly connected to the mission and the core values of the organization, true growth of both the [...]

Hot, Clean, Showers Earn the Return

How do you build a business from one gas station in 1958 into the largest operator of travel centers in North America with more than 750 locations and the 14th largest privately held company with annual revenue of more than [...]