Mick Jagger and Dairy Queen
Going to the Dairy Queen was a big event for my wife, Susan and her siblings. Their family of six would pack into the Chevy Caprice Classic station wagon, drive around St. Paul and look at all of the large [...]
Own It. Fix It.
I admire people who take action on a problem versus blaming others or tossing it to someone else. Don Ness, the former mayor of Duluth, MN shared the matra “Own it-Fix it” with his team every day. I wish the [...]
The Wealthy Ways Show on Sirius XM with Dr. Willie Jolley
I had the pleasure to be a guest on the recent The Wealthy Ways Show with host Dr. Willie Jolley whose motivational messages help you to be healthy, wealthy, and wise. I invite you to tune into our interview here, [...]
Connie Awards in Buffalo, WY
It’s always great to walk into a business and see an award on the wall for outstanding service. However, I was blown away when I checked into the Hampton Inn in Buffalo, WY. In the display case off the lobby [...]
Never Forget A Friend Follow Up
“Nice Bike” is about acknowledging others by being fully present, honoring others by creating memorable experiences and connecting with others by making it personal. No one does it better than my friend, Bonnie Blackman. Bonnie is one of the top [...]
Relevant Leadership Podcast with Ty Bennett
Ty Bennett is an insightful new voice and author who believes "Partnership is the New Leadership." His core message revolves around the importance of leaders inspiring others through partnership, communication, and connection. I was honored when Ty reached out to [...]
Leadership Lessons from the Principal at Hopkins High School
What leadership lessons can businesses learn from a world-class public high school? As a speaker, having had a foot in both worlds - education and business, there are some valuable lessons that business leaders can learn from top performing schools [...]
Making Connections One Guest at a Time
You can learn great lessons on creating memorable guest experiences if you just keep your radar up and apply it to your business. I know I did when I met Keith, the room service attendant at the Green Valley Hotel [...]
Break the Glaze
Something has happened to us. I witness it almost every day; people mindlessly glazing at each other as if we are interacting with a vending machine. Case in point, I walk into a fast food restaurant and watch the interaction [...]