“Nice Bike” is going out of your way to let people know that who they are and what they do matters.
It’s saying something positive to someone, instead of just thinking about it. It’s noticing others’ contributions. It’s listening. It’s taking action. It’s connecting genuinely with those around you. “Hey, Nice Bike!”
NICE BIKE IS SUPPORTED BY THREE ACTIONS:
Eggs Over Easy to Create Engagement
My bride, Susie and I enjoy traveling for speaking engagements to one of our absolute favorite cities, “The Big Easy” New Orleans. It is real, it’s authentic. It is like no other city. The food, [...]
Leadership Regrets… I have a few.
As the Frank Sinatra song goes, “Regrets I have a few…” In my world, I call them mulligans. Golfers know that term. A mulligan is a second chance. A do over. If you have a [...]
There is no “I” in the word Team.
As leaders, we want everyone to play on the same team. To support each other, step up for each other, cover for each other…in essence play really nice in the sandbox, have fun and be [...]
Mickey Mouse Pancakes and Sweet Baby James
I was sitting in a booth at our favorite breakfast spot, Perkins with my wife Susan and I noticed a little boy in a tank top, shorts, a stocking cap, and cowboy boots. Usually, this [...]
Creating the Guest Experience One Coffee at a Time.
I was standing in line waiting to order a cup of coffee at a Starbucks, located in a large conference hotel. I was in line behind the hotel security guard who was on break. She [...]
“I dunno. I Just do…”
The early morning conversation with my barista at the Venetian Hotel in Las Vegas was pretty brief, “I would like one large black coffee double cupped and one large cappuccino, skim, extra hot, double cupped [...]