Ask the Right Questions to Get the Right Answers

In the restaurant industry, they refer to it as “Two minutes or two bites”. That is when the server circles back to the guest and asks, “How is your meal?” I have made a point of listening to my fellow [...]

Jiffy Lube Guy

It’s become an ongoing pet peeve of mine.  Not a big deal, just annoying.  It happens every time I get my car’s oil changed at my local Jiffy Lube.  Since I use synthetic oil, my car can go 5,000 miles [...]