It’s become an ongoing pet peeve of mine. Not a big deal, just annoying. It happens every time I get my car’s oil changed at my local Jiffy Lube. Since I use synthetic oil, my car can go 5,000 miles [...]
. . . Cynthia went on to share something about each person’s hobbies, their family, their service in the community – something unique about each and every person. Her comments were specific, interesting and very complimentary. No notes. It was all from the head and from the heart.