You can learn great lessons on creating memorable guest experiences if you just keep your radar up and apply it to your business. I know I did when I met Keith, the room service attendant at the Green Valley Hotel [...]
Something has happened to us. I witness it almost every day; people mindlessly glazing at each other as if we are interacting with a vending machine. Case in point, I walk into a fast food restaurant and watch the interaction [...]
Jeff Gunderson wrote a great story about on the effect Nice Bike had on his honeymoon in Japan! After my bride Susie and I read it, we absolutely loved it and knew we had to share. I remember Madeline, Jeff’s [...]
Throughout my speaking career, I've been inspired by teachers who find unique and creative ways to connect with their students — motivating them to “challenge the common” and seek excellence. One such teacher, Angela Stoker of Las Vegas, Nevada, recently sent me [...]
I recently had the opportunity to listen to speaker Laurie Guest. Not only is she an amazing person, she is also one of my absolute favorite speakers. Laurie is super bright, funny and insightful. She posted a blog entitled: What [...]
One day, I was catching a flight out of the Meadows Field Airport in Bakersfield, California. As I pulled up to the airport, I noticed a crowd of hundreds of people, news cameras, a fire truck with a huge American [...]
The following story came from one of my clients who had me speak at his event. Duke recalled how a connection to the past moved him to Nice Bike someone at his alma mater. I think you'll enjoy it as much as [...]
The following story came from someone who heard me speak and then used the power of "Nice Bike" to change his circumstances. I think you'll enjoy it as much as I did! Nice Bike, Chris — Mark Scharenbroich Hi Mark [...]
This post is a reprint of chapter 8 from Mark′s book, Nice Bike: Making Meaningful Connections on the Road of Life. ©2010 Mark Scharenbroich/Echo Bay Publishing. Reprinted with permission. All rights reserved. FOR MANY PEOPLE, the idea of honoring someone [...]
Recently, I had the privilege to speak for 3M and soon thereafter, received a wonderful letter from one of the conference attendees. As you’ll read, she and her co-worker, Suzanne, took the Nice Bike message to heart and began to [...]
